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VAT numbers · Special categories

Sales agents and commercial representatives

It is one of the few categories with its own pension scheme on top of the ordinary one, withholding tax on a reduced base and an end-of-contract indemnity that builds up year by year. These are specific rules, and if you ignore them you pay twice.

01 · Opening

How to start the activity

A sales agent works on a stable basis for a principal, promoting the conclusion of contracts in a defined area in return for commission. The law requires specific qualifications and registrations for this activity.

  • The activity can be carried on as a sole proprietorship or through a company, with different contribution rules.
  • The agency contract must be in writing and sets out the area, products, commission and duration.
  • The principal has obligations of its own: enrolment, paying contributions, notifications.
  • A single-principal agent and a multi-principal agent have different protections and ceilings.
  1. Requirements

    Good-character and professional requirements apply; the professional ones are met through educational qualifications, qualifying courses or documented experience.

  2. Partita IVA and SCIA

    Opening a partita IVA (Italian VAT number) with the correct ATECO code (activity classification code) and filing the SCIA (certified notice of start of activity) with the Chamber of Commerce.

  3. Companies Register

    Registration in the section for sales agents and representatives.

  4. Enasarco

    Enrolment with the foundation, handled by the principal, effective from the start of the relationship.

A business finder (procacciatore d'affari) is not an agent: the relationship lacks stability, and with it go the Enasarco obligations and end-of-contract protections. What counts is the substance: an ongoing relationship labelled as business finding can be reclassified, with back contributions recovered.
02 · Supplementary pension

Enasarco contributions for sales agents

The Enasarco foundation runs the compulsory supplementary pension scheme for agents. It does not replace INPS (the Italian social security institute): it comes on top.

  • Payment is the principal's obligation: the agent bears the deduction but does not pay directly.
  • The minimum is due even if commission for the period is modest.
  • An agent operating as a company has its own rules, with no minimum and different rates.
  • Your position should be checked periodically on the foundation's portal: principals do sometimes fail to pay.
  • The contributions give the right to a separate supplementary pension, added to the INPS one.
ItemRule
Who paysThe principal, who deducts the agent's share from the commission
SplitHalf paid by the principal, half by the agent
Calculation baseCommission earned in the period
CeilingsDifferent for single-principal and multi-principal agents
MinimumsA minimum annual contribution is due even when commission is low
FrequencyQuarterly, with statements and payments handled by the principal
03 · Other obligations

INPS, VAT and withholding tax

Alongside Enasarco, all the ordinary obligations of anyone with a partita IVA still apply, with a few particular features.

  • The agent is enrolled in the INPS traders' scheme, with fixed contributions and a percentage on income above the minimum. See contributions for artisans and traders.
  • Commission is subject to VAT at the standard rate, except under the flat-rate scheme.
  • The agent is subject to withholding tax on a reduced base compared with the commission, lower still if they make ongoing use of employees or third parties.
  • The reduced base must be notified to the principal by a declaration, otherwise the ordinary one applies.
  • Invoices must be issued electronically, within the ordinary time limits.
  • The Enasarco contributions paid by the agent are deductible from income.

The declaration to make every year

You need it for the reduced withholding.

  • It must be sent to the principal by the set deadline
  • It states that you make ongoing use of employees or third parties
  • Without it, withholding applies to the higher base
  • It has to be renewed: it is not valid once and for all
We'll help you set it up
04 · End of the relationship

The FIRR and termination indemnities

This is the chapter worth the most and known the least: when the agency contract ends, the agent is entitled to sums that build up over the whole relationship.

FIRR

The Fondo indennità risoluzione rapporto (termination indemnity fund) is set aside each year by the principal with Enasarco, as a percentage of commission, and paid out when the contract ends.

Supplementary customer indemnity

Provided for by the collective economic agreements, it is due when the termination is not caused by the agent.

Merit-based indemnity

Granted when the agent has significantly developed the business or the customer base and the principal still benefits from it.

The non-compete agreement

If one applies for the period after termination, it gives the right to a separate indemnity.

Taxation

Termination indemnities are subject to separate taxation, with their own rules.

Time limits

The right must be asserted within the time limits set by law, by notifying the principal.

The FIRR is held with Enasarco and claimed on termination; the other indemnities are paid by the principal and have to be claimed from them. Many agents collect only the FIRR and overlook the other items, which are often worth more.
05 · The contract

Area, exclusivity and commission

These are the elements of the agency contract that decide how much you earn and on what.

  • The area sets the territorial scope; exclusivity, where agreed, gives the right to commission on all business concluded in that area.
  • Commission is earned when the deal is concluded and paid according to the agreed terms.
  • If the customer does not pay, the commission may be reclaimed under the rules of the contract and the law.
  • Direct business done by the principal in the exclusive area still gives the right to commission.
  • A unilateral reduction of the area or the commission beyond certain thresholds may amount to just cause for the agent to withdraw.
  • Notice on withdrawal is governed by law and by the collective agreements, with a length that grows with seniority.
06 · What to avoid

The most frequent mistakes

Almost all of them come from not knowing the specific rules of the category.

  • Not checking the principal's Enasarco payments: omissions surface years later, at retirement.
  • Not sending the declaration for reduced withholding, and so suffering a higher deduction than due.
  • Accepting classification as a business finder when the relationship is one of agency, losing contributions and indemnities.
  • Not claiming the indemnities other than the FIRR when the agency contract ends.
  • Not putting in writing the area, exclusivity and commission rate.
  • Neglecting INPS traders' contributions, believing Enasarco replaces them.
The belief that Enasarco replaces INPS is the most widespread and most costly misunderstanding. They are two separate, cumulative pension schemes: anyone who paid only Enasarco for years ends up with a gap in their INPS record that can no longer be fully repaired.
Frequently asked

The questions that keep coming up

Does Enasarco replace INPS?

No, it comes on top. Enasarco is a compulsory supplementary pension scheme; contributions to the INPS traders' scheme are still due.

They are two separate positions, giving rise to two separate benefits. Anyone who neglected INPS believing Enasarco covered them ends up with years without contributions.

The withholding on my commission seems high.

You probably have not sent the principal the declaration stating that you make ongoing use of employees or third parties: without it, the higher calculation base applies.

The declaration must be sent by the set deadline and renewed: it is not valid once and for all. What was withheld in excess is not lost, it is recovered in your tax return, but in the meantime it is cash tied up.

My principal has ended the agency contract. What am I entitled to?

The FIRR held with Enasarco, which you claim directly from the foundation. And, if the termination was not caused by you, the supplementary customer indemnity provided for by the collective agreements.

If you have significantly developed the customer base and the principal still benefits from it, the merit-based indemnity may also be due. These are separate items: the FIRR alone is often the smaller part.

Can I work as an agent under the flat-rate scheme?

Yes, if you meet the scheme's requirements. Bear in mind, though, that commission is often substantial and that the profitability coefficients for trade intermediaries are among the highest.

On top of that, under the flat-rate scheme costs such as the car, fuel and travel, which are significant for an agent, are not deductible. The comparison has to be made on the numbers, as explained in when the flat-rate scheme pays off.

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Related pages

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Enasarco, INPS, FIRR: three tracks to follow together

Nobody explains these obligations at the start, and years later they become hard to reconstruct. Bring us your agency contracts.